Spânu, F., A. Băban, and M. Bria. “Learning from Errors in Hospitals: Implications for Performance and Suboptimal Care in Medical Departments”. Sociologie Românească, Vol. 11, no. 3, 1, pp. 70-84, http://revistasociologieromaneasca.ro/sr/article/view/2013_3_spanu.